| ID: | 6013 |
| Title: | BestMark Mystery Shopping Company |
| URL: | http://www.bestmark.com/ |
| Description: | The BestMark Advantage
As one of the nation’s first mystery shopping companies, BestMark made significant contributions to legitimizing mystery shopping as a powerful research tool, and we pride ourselves on continually leading and changing the landscape of the mystery shopping industry. We understand operations, technology, and research, and we know what it takes to manage a phenomenally successful mystery shopping program:
Vast geographical coverage. We have mystery shoppers in the locations you want shopped. BestMark conducts tens of thousands of shops each month with mystery shoppers in over 10,000 cities and towns in the US, Canada and Europe.
Top quality with 100% completion rate. Many mystery shopping companies claim a completion rate of 100%, but at BestMark, we never break our promises. Our promised completion rate is 100% — no exceptions, no excuses. On top of that, the quality and accuracy of our mystery shop results are the best in the industry. (See the details around our Quality Assurance Processes)
Superior survey format. The structure of BestMark's mystery shops is based on our proprietary survey format, a dramatic departure from traditional methods of collecting mystery shopping research data. Instead of asking a series of generic and potentially subjective questions, a BestMark behaviors-based shop enables our clients to pinpoint the very attributes and behaviors proven to drive customer delight, effective selling techniques and other critical performance attributes.
Extensive mystery shopper training. |
| Category: | Business & Economy: Consultancy |
| Link Owner: | Sara Luoma |
| Date Added: | March 19, 2009 06:44:11 PM |
| Number Hits: | 1 |
